Charger OEMs
Struggling with post-deployment service and warranty tracking? Automate service operations and gain performance visibility.
Smarter EV Operations at Scale
Leverage predictive algorithms, remote diagnostics, and mobile workforce tools to streamline repairs, reduce costs, and enhance network performance.
Built for Enterprise EV Teams
EV Infra Operators
Managing distributed assets across geographies? One unified platform for all charging infrastructure.
Large Fleets & Utilities
Struggling with uptime SLAs? Predictive maintenance and guaranteed uptime compliance.
Charge Point Operators
Managing multi-site operations? Unified platform with real-time diagnostics and dispatch.
Core Capabilities
Remote Diagnostics
Real-time EV charger health monitoring with automated fault detection and root cause analysis.
- → Reduce MTTR by 60%
SLA Tracking & Monitoring
Automated uptime tracking with real-time SLA compliance to Charger OEMs through auto-ticketing.
- → Maintain 99%+ uptime
Automated Ticket Management
Real-time ticket creation and escalation to Charger OEMs, internal teams, and partner vendors based on severity and SLA agreements.
- → 80% faster response time
Vendor Management
Centralized vendor coordination with performance tracking and contract management.
- → Streamline vendor ops
Predictive Maintenance
ML powered failure prediction of EV charging infrastructure with maintenance scheduling and alerts.
- → Prevent 70% of failures
Technician Dispatch & Tools
Mobile-first field app with offline capability for field engineers with SOP checklists and real-time updates.
- → Empower field teams
Parts & Inventory Management
Multi-location inventory tracking of charging infrastructure with automatic re-ordering of base stock and usage analytics.
- → Optimize inventory costs
Operations and Maintenance Module In Action
1
Issue Detected
Charger malfunction identified via remote diagnostics
2
Alert Triggered
Automated alert sent to operations team with severity classification
3
Ticket Created
System generates ticket based on SLA rules and priority
4
Technician Assigned
Best-fit technician dispatched via mobile app with full context
5
Resolution Tracked
Issue resolved with TAT logged and documentation captured
6
SLA Updated
Compliance metrics automatically updated in dashboard
Operations and Maintenance Module In Action
1
Issue Detected
Charger malfunction identified via remote diagnostics
2
Alert Triggered
Automated alert sent to operations team with severity classification
3
Ticket Created
System generates ticket based on SLA rules and priority
4
Technician Assigned
Best-fit technician dispatched via mobile app with full context
5
Resolution Tracked
Issue resolved with TAT logged and documentation captured
6
SLA Updated
Compliance metrics automatically updated in dashboard
Technician & Field
Operations
Empower your field operations with visibility on maintenance tickets.
What Technicians Can Do:
Receive real-time ticket assignments with full diagnostic context
Follow SOP-based checklists with step-by-step guidance
Upload photos, videos, and notes directly from the field
Work completely offline with auto-sync on reconnection
Reporting & Analytics
Transform operations from reactive firefighting to data-driven maintenance.
Real-Time Dashboards
Live visibility into uptime, ticket status, technician performance, and SLA compliance
Multi-Stakeholder Views
Role-based dashboards for executives, ops managers, and field teams
Enterprise-Grade
Platform Trust
Built for reliability, security, and scale from day one
Multi-OEM Support
Works with all major charging hardware manufacturers ABB, Siemens, ChargePoint, and more
OCPP Compliance
Full OCPP 1.6 and 2.0.1 support ensures seamless integration with any compliant charger
Middleware Capabilities
Acts as intelligent middleware between hardware and existing software systems
Security & Certifications
SOC 2 Type II compliant with enterprise-grade data encryption and access controls
Built For Scale
Our platform helps scale your infrastructure with minimal downtime.
1,20,000+
Chargers Managed
99.9%
Platform Uptime
24/7
Support Availability
Built For Scale
Our platform helps scale your infrastructure with minimal downtime
1,20,000+
Chargers Managed
99.9%
Platform Uptime
24/7
